If you are not completely satisfied with the items ordered, you have the option of obtaining a refund within 30 days of receipt of your purchase (delivery date as proof). Refunds will be considered for unworn, unwashed, unretouched items with their tag, and returned in their original packaging.
We invite you to make a return request directly in your personal space.
You can return the product (s) ordered by sending them to us by post at the address below:
MCC – NOTSHY
Eco parc de Gennevilliers
145 rue des Caboeufs
The deadline for refund is between 3 and 12 working days from the date of receipt of your return in our warehouses. As soon as we have checked the condition of the returned items, we will send you an email to let you know. Remember that the payment will be made using the same payment method that was used for the purchase.
If you have received an item with a defect and decide to return it, be sure to contact us to obtain a prepaid return label. As soon as we check the condition of the clothes, we will pay you the amount of the corresponding returned items.
Return costs are the responsibility of the customer.
What are the types of shipment?
NOTSHY orders are shipped via the Colissimo service provider for France and Europe.
You have the possibility of choosing home delivery against signature or the various pick-up points: Post office, Pick-up points or Instructions. We do not ship internationally at this time.
Shipping methods and costs
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